24/7 Inbound Call Answering
Eliminates after-hours voicemail drop-offs with natural neural voice turn-taking, warm caller greeting, and instant overflow handling during AEP and Open Enrollment spikes.
InsurTech & FinTech Voice Platform
24/7 natural voice agents built for licensed insurance & financial practices.
Built by Manna FS Inc. in Dayton, Ohio, Manna Voice AI answers inbound client calls round the clock, runs structured Medicare, life, and health intake questionnaires, resolves enrollment FAQs, books advisor appointments, and automates renewal and payment reminders.
✓ Built with ElevenLabs Conversational AI
✓ Hosted on Google Cloud Run & Vertex AI
✓ Non-advisory intake guardrails
Interactive Intake Walkthrough
See how every call turns into a booked, compliant client brief.
Select an insurance or billing workflow below and step through a live call transcript alongside the structured JSON payload sent to your CRM and Google Calendar.
Structured CRM & Calendar Payload
430 ms median turn
Verified fields write directly to Firestore & advisor scheduling queues without manual re-entry.
Core Workflows
Built specifically for insurance intake—not generic call trees.
Every conversation captures clean eligibility context so licensed producers spend consultation time advising clients instead of repeating basic intake questions.
Medicare, Life & Health Intake
Runs tailored questionnaires capturing ZIP codes, physician networks, prescriptions, coverage face amounts, tobacco status, and household Qualifying Life Events.
Enrollment & Process Q&A
Answers everyday questions on Initial Enrollment Periods, Special Enrollment windows, term vs. whole life structure, and documents needed before an advisor call.
Live Advisor Calendar Booking
Checks real-time advisor availability, books confirmed consultation slots directly onto Google Calendar, and emails the client an organized prep checklist.
Renewal & Payment Reminders
Follows up politely on upcoming policy renewals, open invoice balances, and annual plan reviews so practices retain clients and protect cash flow.
Structured CRM Lead Handoff
Streams call transcripts, audio summaries, and validated JSON intake schemas to Firestore and MCP-enabled agency dashboards in real time.
Technical Stack & Guardrails
Cloud-native voice infrastructure with strict regulatory boundaries.
ElevenLabs + Google Cloud Stack
Purpose-built microservices connecting real-time telephony streams to neural voice synthesis and structured LLM extraction.
- ElevenLabs Conversational AI: Sub-500ms neural voice streaming, interruption handling, and natural prosody for Medicare and family callers.
- Google Cloud Run & Vertex AI: Serverless call-webhook orchestration and Gemini-powered JSON schema validation from transcripts.
- Cloud Firestore & Calendar Sync: Real-time lead state persistence, duplicate call deduplication, and automated booking confirmation.
Insurance Compliance & Safety Guardrails
Engineered alongside licensed Ohio insurance operators so automated voice agents stay strictly within intake boundaries.
- Upfront AI & Recording Disclosure: Announces automated assistant identity and call recording consent on the opening turn.
- Non-Advisory Scope Enforcement: Never quotes binding rates, recommends specific carriers, or gives tax, legal, or securities advice.
- Licensed Producer Escalation: Immediately hands off plan selection, underwriting review, and enrollment execution to licensed agents.
SaaS Pricing
Predictable plans built for solo advisors and growing agencies.
Every subscription includes ElevenLabs voice minutes, Google Cloud transcript extraction, calendar booking sync, and compliance audit logs.
Solo Advisor
Ideal for independent producers automating after-hours intake and calendar booking.
$149 / month
Billed monthly, cancel anytime
- ✓ Up to 500 conversational voice minutes / mo
- ✓ 1 dedicated agency phone line
- ✓ Medicare, Life & ACA intake templates
- ✓ Google Calendar appointment booking
- ✓ Email & JSON transcript summaries
Agency Practice
Full inbound triage, renewal reminders, and multi-advisor routing for growing agencies.
$399 / month
Billed monthly, cancel anytime
- ✓ Up to 2,000 conversational voice minutes / mo
- ✓ Up to 5 concurrent phone lines & advisor calendars
- ✓ Outbound policy renewal & invoice reminders
- ✓ Custom agency FAQ & carrier directory rules
- ✓ Firestore / webhook CRM sync + audit logs
IMO / Enterprise
Custom high-concurrency deployments for multi-office agencies and financial networks.
Custom volume pricing
Dedicated SLA & compliance review
- ✓ Unlimited sub-agency lines & custom voice profiles
- ✓ Dedicated Google Cloud VPC & retention policies
- ✓ Custom MCP / REST CRM integrations
- ✓ AEP seasonal burst capacity guarantees
- ✓ Priority implementation engineering
Agency Onboarding
Deploy Manna Voice AI on your practice phone line.
Tell us about your practice lines and monthly inbound volume. We provision a sandbox number configured with your booking link and intake questions within 48 hours.
Company: Manna FS Inc.
Location: 47 Odlin Avenue, Dayton, OH 45405
Email: admin@manna-fs.com
Phone: (937) 388-5346